Overview
How We Handle Information
Novel Concept Press respects your privacy and is committed to handling personal information responsibly. We may collect information you choose to provide when you contact us, place an order, subscribe to updates, submit a manuscript, or request educational resources.
Information may include your name, email address, billing and shipping details, submission materials, and any other details you send through forms or email. We use this information to respond to inquiries, process purchases, provide requested services, improve the website experience, and communicate relevant updates.
Collection
What We Collect
We may collect information you provide directly, such as your name, email address, mailing details, payment-related checkout information, and the contents of messages or uploaded materials you send to us.
We may also collect limited technical information automatically, including browser type, device information, pages visited, and general usage data through analytics, cookies, or similar technologies used to improve performance and understand site activity.
If you make a purchase, payment processing may be handled by third-party providers. Novel Concept Press does not store full payment card details on this website unless explicitly stated by the payment processor’s secure checkout environment.
How Information Is Used
We use personal information to operate our website, fulfill orders, send confirmations, provide customer support, evaluate manuscript submissions, share newsletters when you opt in, improve our content and offerings, and maintain the security and integrity of our services. We may also use aggregated, non-identifying data for internal analysis and planning.
Sharing and Disclosure
We do not sell personal information. We may share information with trusted service providers that help us operate the website, process payments, deliver orders, manage email communications, host forms, or support analytics. We may also disclose information when required by law, to protect our rights, or to address fraud, abuse, or security concerns.
Cookies and Analytics
This website may use cookies and similar technologies to remember preferences, support shopping functionality, measure traffic, and improve user experience. You can manage cookie settings through your browser. Disabling cookies may affect certain features, including checkout, saved preferences, or form functionality.
Your Choices
You may opt out of marketing emails at any time by using the unsubscribe link in our messages. You may also contact us to request updates, corrections, or deletion of personal information, subject to legal, contractual, or operational requirements that may require us to retain certain records.
Data Security and Retention
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain information only as long as needed for legitimate business, legal, accounting, editorial, or operational purposes.